- Warranty service
JSC “Russian Institute of Radionavigation and Time” performs technical maintenance of its items within the warranty period.
For these purposes there is a Bureau of reclamation in the Technical quality department of JSC “RIRT”. The item owner can connect with the Bureau engineer by phone:
(812) 665 -59 -78 from 9.30 to 16.30 MSK
As a ground for warranty service there is a data sheet (record book, label) for the item with the item’s serial number and the date of sale (if there is a corresponding graph).
Violation of warranty:
- by the fault of the owner due to the violation of exploitation and storage conditions;
- due to the non-observance of directions, given in instructions;
- due to negligent attitude;
- in the case of mechanical damage;
- in the case of repairs by unauthorized persons.
JSC “RIRT” guarantees fault correction if there is no violation of warranty within the corresponding period specified by GOST PB 15.703-2005 or the delivery contract.
Warranty service procedure:
The item owner detects a fault and turns to the Bureau by phone (812) 665-58-76;
The Bureau engineer defines the problem by phone and offers to send the item to JSC “RIRT”;
JSC “RIRT” performs repairs or replacement of the item in compliance with the warranty liabilities.
According to the item owner’s choice, it is possible to conclude the contract for warranty extension. For further details, call (812) 665-58-76.
JSC “Russian Institute of Radionavigation and Time” offers post-warranty repairs services to its customers. The repairs conditions depend on the item kind. The repairs cost is defined after the fault diagnostics by a service engineer.
JSC “RIRT” is also ready to develop and deliver time/frequency and navigation/geodetic support systems and aids, solving the following tasks:
- formation and storage of the time scale (TS) synchronized with UTC(SU) TS;
- synchronization of functioning in complexes and aids distant from each other, of various purpose, including space ones;
- referencing of information streams of any measurement forms, including mobile objects, to UTC(SU) time scale;
- installation of clocks on objects;
- high precision positioning of any objects, including space ones;
- determination of geodetic network points coordinates and geomonitoring of infrastructure objects (bridges, tunnels, buildings, pipelines etc.);
- geodetic coordinate support for construction, survey, stakeout, cadastral works;
- raising the precision in coordinate support for mobile objects, rockets, satellites on the base of differential, RTK and PPP modes;
- maintenance and tracking of mobile objects movements in control centers against the background of vector electronic charts;
- provision of individual navigation and time service information with user location mapping on electronic chart;
- formation of high-stable signal grid from highly reliable onboard caesium and rubidium frequency standards;
- development and delivery of functional microelectronics on the base of custom digital, analogue and radio frequency VLSI.