- Warranty service
JSC “Russian Institute of Radionavigation and Time” performs technical maintenance of its items within the warranty period.
For these purposes there is a Bureau of reclamation in the Technical quality department of JSC “RIRT”. The item owner can connect with the Bureau engineer by phone:
(812) 665 -59 -78 from 9.30 to 16.30 MSK
Warranty conditions:
As a ground for warranty service there is a data sheet (record book, label) for the item with the item’s serial number and the date of sale (if there is a corresponding graph).
Violation of warranty:
- by the fault of the owner due to the violation of exploitation and storage conditions;
- due to the non-observance of directions, given in instructions;
- due to negligent attitude;
- in the case of mechanical damage;
- in the case of repairs by unauthorized persons.
Warranty liabilities:
JSC “RIRT” guarantees fault correction if there is no violation of warranty within the corresponding period specified by GOST PB 15.703-2005 or the delivery contract.
Warranty service procedure:
The item owner detects a fault and turns to the Bureau by phone (812) 665-58-76;
The Bureau engineer defines the problem by phone and offers to send the item to JSC “RIRT”;
JSC “RIRT” performs repairs or replacement of the item in compliance with the warranty liabilities.
Warranty extension:
According to the item owner’s choice, it is possible to conclude the contract for warranty extension. For further details, call (812) 665-58-76.
- Service/repairs
JSC “Russian Institute of Radionavigation and Time” offers post-warranty repairs services to its customers. The repairs conditions depend on the item kind. The repairs cost is defined after the fault diagnostics by a service engineer.
JSC “RIRT” is also ready to develop and deliver time/frequency and navigation/geodetic support systems and aids, solving the following tasks:
- formation and storage of the time scale (TS) synchronized with UTC(SU) TS;
- synchronization of functioning in complexes and aids distant from each other, of various purpose, including space ones;
- referencing of information streams of any measurement forms, including mobile objects, to UTC(SU) time scale;
- installation of clocks on objects;
- high precision positioning of any objects, including space ones;
- determination of geodetic network points coordinates and geomonitoring of infrastructure objects (bridges, tunnels, buildings, pipelines etc.);
- geodetic coordinate support for construction, survey, stakeout, cadastral works;
- raising the precision in coordinate support for mobile objects, rockets, satellites on the base of differential, RTK and PPP modes;
- maintenance and tracking of mobile objects movements in control centers against the background of vector electronic charts;
- provision of individual navigation and time service information with user location mapping on electronic chart;
- formation of high-stable signal grid from highly reliable onboard caesium and rubidium frequency standards;
- development and delivery of functional microelectronics on the base of custom digital, analogue and radio frequency VLSI.